Customers Say

Heat pump system repair can be costly when dealing with an HVAC technician who doesn’t know what they are doing. Substandard repair work can lead to future problems, and at the worst, can lead to having to replace your system entirely due to improper repair work. This is why our technicians at Bradley Mechanical are certified and trained professionals who have many years of experience working on both commercial and residential heat pump systems. We provide heat pump repair to Richmond, Midlothian, Chesterfield, and throughout all of Central Virginia. So whether you are having trouble heating or cooling your home or place of business, you can rely on our HVAC service experts to help you get your heat pump system fixed and running again.
We also recognize you’re in a time sensitive situation, especially when faced with extreme temperatures impacting the comfort of your home or business. Our customer service team, who’s been rated in the top 2% among HVAC companies throughout the entire United States, will be able to assist you right from the moment you place your call to get help. Our certified heat pump professionals will be dispatched to your home promptly and will arrive within the appointment window we schedule to help you address your HVAC failure. Our technicians, once they arrive, will ask you questions to try and pinpoint when and how the issue first occurred. With that information, they will begin troubleshooting to see where the issue or failure is taking place. Once they diagnose and identify the issue, they will also look beyond that component’s failure to also identify any subsequent components that may have also been affected. This way we can communicate to you the best course of action to getting your heat pump repaired and back online. Once we’ve diagnosed the issue and provided you with the details and what to expect, with your authorization, we will begin repairing your HVAC system to get it working again.
So if your broken heat pump is stopping you from heating or cooling your home or business, call the HVAC professionals at Bradley Mechanical. “We’ll Get You Outta the Fix You’re In”.
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None Available at this time.
How much is a service call?
A service call is $99 for non-ESA customers and $69 for ESA customers.
My system is not running. What should I do?
You can check the breaker to see if it has tripped. If it has tripped, reset it. If the breaker trips again then DO NOT RESET again. Call us for service.
There is a lot of water coming from the drain. Why is this?
When your system is in air conditioning mode it will generate water. This water comes from humidity being pulled from the air inside the home. The leakier and more humid the home, the more water that will be removed from the air and drained to the outside. Do not cover or bury this drain. This will only cause many more issues.
I’m having issues with my HVAC system. What should I do?
Turn the HVAC system off and switch the fan to “on.” Call us for service immediately after doing so. Leaving the system on could prevent us from fixing it when we arrive if you have frozen indoor/outdoor coils.